Returns & Refunds policy

USPS, UPS ) : The ONLY situation when a one time reship (up to $300 value) is available is when USPS or UPS confirms they lost your order during delivery. (NOT applicable if your tracking status states “Delivered”)

Registered Tracked Mail : No reship or refund available.

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@elevanalabs.com